The following principles form the basis of our activities at Bürstenfabrik Ebnat-Kappel AG.
We are Swiss Made
As the biggest employer in Obertoggenburg, we feel we have a very close connection with our location here in Switzerland.
We really appreciate being able to co-operate constructively with various workshops for disabled people in the region. Most of our production processes, from cutting wood or injecting plastic right through to the finished product are carried out in our own premises and are therefore guaranteed to be "Swiss Made". Various commercial products round off our range.
The customer always comes first
All our efforts are aimed at having satisfied customers. Customer orientation is an obligation as far as we are concerned and customer requests are complied with as much as possible. First-class, obliging customer service is guaranteed by means of expert advice from well-trained members of staff in the office and on the road. Flexibility, honesty, openness and a high level of marketability are just some of our strengths.
We create customer benefits with innovation
Innovation has a tradition here that is almost 100 years old. Our practical and user-friendly products make optimal cleaning possible, thanks to their proven advantages. We continue to build up our advantage when it comes to know-how, thanks to our own research and development department and co-operation with various research institutes. As one of the most up-to-date brush factories in Europe, we are building a successful future with dynamics, creativity and aesthetics.
We have the highest quality demands
The high quality of our products and our extensive product range satisfy even the highest demands where professional, yet simple cleaning is concerned. In combination with excellent availability of stocks, this results in a perceptible advantage for our partners. Thanks to our ISO-certified processes, we can guarantee the best quality products.
Being environmentally aware is second nature to us
Environmental protection is a constant concern for us. We were the first Swiss brush factory to be awarded an FSC certificate. We are conscious of keeping our energy consumption to a minimum, so wood waste is used for energy generation. Recyclable materials are used as much as possible and plastic waste is put back into the production process. Production rejects are kept to a minimum by means of the analysis and improvement of our production processes.
Our members of staff are our greatest asset
Motivated, skilled personnel form the foundation of our success. Apart from selective training courses, they are also given a lot of personal responsibility. Their personal, technical and intellectual capabilities are continually being developed by means of further training. The well-being of our personnel is aided by means of various measures beneficial to health.
